Digital marketing newsletter

 

Monthly insights & data

 


June 2025

Your monthly digital content round-up of what’s worked, what hasn’t, what we’ve learned, and what we’re planning for the future

  • SEO (Google searches): Continuing our focus on long-form brand content
  • New public content: Launching our More Rewards partnership pages
  • SEO & AI search: A look ahead at forward reporting frameworks
  • Intelliresponse (Avion search): Questions continue to decrease, focus on points
  • UserTesting: Users weighed in on the name for the Air Travel Redemption Schedule

 

SEO insights – how visible are we in Google searches?
Long-form content leads the way

  • We continue to stand firm in second place, and are still making steady progression towards Rakuten’s strong lead
  • We are continuing to work on creating more long-form, informational brand pages to compete with Rakuten
  • We have now published two long-form blog pages (Top ten travel destinations and Top ten Canada destinations) with more planned for the future
  • We are also focusing on our brand long-form page content such as Best Buy, Moi Rewards and other key partnerships
  • Collaboration with Cards to ensure our pages complement each other is underway

 

New public content launched
Here is some of the content we published last month:

 

The full list of content launched each month can be found here:
Avion Digital Marketing team content launches

 

SEO & AI search
A snapshot of AI tools and planned reporting frameworks

  • AI search provides users with answers, without them having to click on anything
  • This means AI success doesn’t always lead to an increase in organic traffic​
  • What does increase is brand recognition and authority ​
  • We are working on new tools and frameworks to monitor brand searches and direct traffic
  • We will plot these movements against our content launches to infer cause and effect
  • Also working to get access to new AI measurement tools in SEMrush and elsewhere

 

Intelliresponse insights – what are people searching for in the Avion search bar?
Questions continue to decrease, focus on points

  • Users are still asking fewer questions YoY, suggesting that their answers have already been provided to them within our site content
  • Points management and credit cards remain top queries across answered and unanswered.
  • FAQ overhaul phase 5 was completed on May 26 – next month we will review impact on user engagement

 

 

UserTesting insights – what are users saying about Avion UX?

Users weighed in on the wording for the Air Travel Redemption Schedule

  • We asked 30 participants their thoughts on what the name should be for the visual grid showing where they can travel with points
  • The grid is currently called the Air Travel Redemption Schedule
  • This current name received 0% votes
  • The winning name was “Avion Points Destination Guide”, preferred by 50% of users
  • The next most popular was Avion Travel Rewards Grid
  • We will review where this wording currently appears and suggest changes
  • We are also working on a redirect of the old page (/redemptionSchedule.html) to the updated version on the Travel page

 

Future focus – what will we do next?

Next month will continue to focus on long-form content and informational pages

 

  • Continue to monitor new pages for SEO traffic and GEO success
  • Continue keyword optimization work across each main page
  • Continue to work with Cards team to coordinate strategy across equivalent pages
  • Finalize and launch Best Buy long-form content page
  • Complete competitor review for Shopping category
  • Review overall nav UX to improve user journey throughout site
  • Redesign of public homepage – in progress
  • Continue to review/test wording around “FREE” messaging

 

A topline view of all Optimization Stream test results, takeaways and next steps can be found here: Optimization results at-a-glance

 

Questions/comments?

 

Please reach out to Anna Solemani for more info.

 

 

 


--

Anna Solemani | Senior Manager, Digital Content & Optimization

Royal Bank of Canada | WaterPark Place, 88 Queens Quay W. 19th Floor, Toronto, ON M5J 0B8 | 437-353-6529